(1) Vendor needs to provide workers’ compensation insurance coverage, claims processing and risk management services.• Providing coverage for active employees in all classification codes related to municipal government and authorized volunteers of the City.• Includes prompt and accurate processing and payments for claims, timely communications to injured workers and the City department, accurate and up–to–date information provided to the City regarding the status and capacity of injured workers for Early Return to Work (ERW) efforts, appropriate efforts to settle claims when determined to be in the best interest of the City, hold regular claims status meetings which provide details by department, identify trends/concerns and suggestions for next steps when necessary, provide risk management tools for the City to help with limiting risk in workplace injuries
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