(1) Vendor needs to provide case management system.– A CMS that is engineered for criminal case documentation and management functions.• Incident level reporting: Agencies can capture information from investigative encounters, criminal events, and citizen tips & leads in one central platform.• Structured and searchable: Digital case folders to organize and store everything for a case.• Search and analytic tools: Assist with identifying direct relationships between people, places, and evidence to identify patterns and solve cases more quickly.• Investigation management: Investigators can leverage highly functional digital case files, and assign, collaborate, and monitor complex casework, share, and receive alerts on new leads and investigative developments with co–workers, other departments, and the office.• Other operations and mission needs: Agencies can manage more than just an investigation in the case management system. This includes personnel, equipment, evidence, and professional standards.• Integration: Modern case management systems need the ability to integrate data bi–directionally with other systems such as forensic lab submissions, other LE Agencies RMS, and analytic tools, so agencies can not only avoid redundant data entry but also leverage the information to solve cases quickly.• Real–time visibility: Allow for management of caseloads, assess the progress of investigations, and access the data they need to report out at briefings and inform command staff.• Have a CMS that will support report documentation that provides for the creation, storage, retrieval, retention, manipulation, archiving, and viewing of information, records, enclosures, documents, or files pertaining to DCI investigative operations.• Have a CMS that will include the entire life span of investigative records development—from the initial generation to its completion or closure of the investigative or intelligence file.• The CMS will support the assignment of cases, balancing of caseloads, reviewing of cases, routing and approval, and assignment of tips and leads within a case file.• The CMS will assist the investigator in staying compliant with the agency’s investigative policies. The CMS will assist in the supervision of investigators through generating statistical and status reporting.• Have a CMS that will contain and support customizable agency forms that are specific to investigative functions in a document library and searchable within the master system.• CMS is designed to be National Information Exchange Model (NIEM) compliant for data sharing capabilities.• Customizable dashboard per user preference.• CMS system accessibility by Smartphone.• Training records and compliance reports.(2) The contract period will be for one year.
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